Affinity dispensary how to#
Affinity dispensary license#

All of their products which include edibles, flower for smoking, pre-rolled joints, vape cartridges, and cannabis-infused oil can assist with these ailments, according to Moon. The goal of the staff is to be as empathetic as possible, especially since most customers are in pain from some type of injury.

Affinity dispensary how to#

“But we wanted to make sure that our core group of people knew how to talk to the public, and how to be customer-service oriented.” “We can teach everybody the products, and how to use them,” said Moon. She calls her sales floor staff, “cannabis assistants.” None of them had prior cannabis experience, according to Moon. The idea, according to Moon, was to have a core group of people who knew how to properly engage in helpful customer service. When it came to hiring people for the new location, Moon recruited all of her staff from retail, hospitality, and food service. “It wasn’t going to cause disruption to the city as far as traffic,” Moon said. Ultimately, they chose the building in West Springfield because it was “off the beaten path,” according to Moon.

The company looked at several different locations such as, Westfield, Springfield, and a couple of other areas. The plan to open a medical dispensary in West Springfield began about two years ago, according to Moon. “This has been the normal since day one.” “It was interesting, because we opened during this, like we didn’t even know a ‘before,’” said Moon. ”īecause of this, Affinity saw a little bit of a spike in sales, and business for the most part has been steady, according to Moon.

Affinity dispensary license#

“So that kind of prompted people to go out and get their medical license so that they can then purchase. “When first hit, all of the recreational places had to close down for a few weeks,” said Moon. In the case of the dispensary itself, Moon believes that the pandemic has helped the cannabis industry, especially with regards to medical dispensaries. Due to COVID-19, most providers would set up a zoom call with those who are interested, according to Moon. Some of these online providers include Patriot care, VeriHeal, and Leafly, among others. 'Īccording to Moon, residents who are looking to obtain a medical card can do so by going through online providers. “We are hoping that next year we will get our recreational license, so we will be able to do both. “We are very slowly starting to get our feet through the door,” said Carrie Moon, retail manager at Affinity. is currently only allowing those with medical marijuana cards to purchase products from the dispensary. WEST SPRINGFIELD – The city of West Springfield’s first ever cannabis dispensary has slowly made headway since first opening on July 31.Ĭalled “Affinity Cannabis,” the store located at 175 Circuit Ave.